Zeelool Reviews

Zeelool.com has a 365-day warranty covering clear defects in material and workmanship. This warranty does not cover damage caused by accidents, negligence, or improper care. Unsatisfactory products can be exchanged, credited, or refunded within 30 days of being received. Each order is eligible for a one-time exchange/return for any reason. If Zeelool makes a mistake when processing the order, such as making the wrong prescription or sending the wrong items, they will provide a pre-paid Shipping Label for returning the products and will issue a replacement or a full credit to Zeelool Wallet or a full refund. If a mistake is made in the order accidentally by the customer, Zeelool will not be responsible for providing the prepaid shipping label and the products should be returned by the customer. If a credit or a refund is wanted, the original shipping fee on the order, if any, is non-refundable. The credit/refund (excluding the shipping fee, if there is any) will be processed within 7 days after Zeelool receives the returned package. If an exchange is wanted, Zeelool will send the new item(s) after they receive the returned package. The price of the new item(s) should be equivalent to the original item(s) and the price difference will be needed if there is any.

For shipping, Zeelool offers Standard Shipping (14-21 Days), Advanced Shipping (10-16 Days), and Business Express (7-14 Days). The shipping fee varies from $6.95 to $18.95 depending on the shipping method chosen. Free standard shipping is offered for orders over USD $69.00. The package can be tracked directly on the TRACK ORDER option with the email address. Please note that additional shipping costs may apply for shipments with more than twenty (20) pairs. Additional time may be required due to issues including invalid addresses and custom clearance problems, or Force Majeure such as COVID-19.

Zeelool is a China-based eyewear company that offers a wide variety of frames at budget-friendly prices. The company's inventory includes over 300 styles with new arrivals added daily. Zeelool's specialty line of blue light glasses is particularly popular among gamers and office workers. The prices for quality frames start under $10, with most costing between $15-$30. These prices are quite comparable to competitors once you factor in coatings and prescriptions. Zeelool also routinely offers sitewide sales with discounts up to 80 percent off. The durability of Zeelool frames receives high marks from customers, with many reviewers stating their glasses remained intact through accidental drops and falls. The company also offers a variety of high-quality frame glasses at a low price, including designer eyeglass frames, polarized sunglasses, and extra wide prescription sunglasses. Zeelool provides free shipping for orders over $69 and a 30-day no-reason return service. The company's customer service is available online from Monday to Friday, 7:00 AM - 1:00 AM the next day (PT), and Saturday to Sunday, 5:00 PM - 1:00 AM the next day (PT).

Zeelool.com accepts various forms of payment for its products. These include VISA, MasterCard, American Express, Discover, PayPal Express, Apple Pay (IOS APP), Google Pay (Android APP), AfterPay, Klarna, store points, and HSA/FSA credit cards. Additionally, Zeelool.com offers a Zeelool Wallet. This is a virtual wallet linked to your Zeelool account where you can store and access your credits if you return items and choose a store credit instead of a refund to the original Credit card, PayPal, Afterpay, or Klarna account used to make the purchase. Please note that this information is subject to change and it's always best to check the official website for the most up-to-date information.

Zeelool.com is an online platform that offers a wide range of eyewear products. They specialize in glasses, sunglasses, and contact lenses. Their selection includes classic & vintage style frames, fashion frames, sporty frames, and children’s frames. Zeelool.com is known for its innovative design and exquisite craftsmanship, offering diverse eyewear selections that are stylish, innovative, and of top-quality. They provide uniquely stylish eyewear, crafting unique eyewear styles for people from all around the world.

Zeelool.com meticulously selects premium materials, leverages cutting-edge technology, and combines unique design with exquisite craftsmanship to unlock infinite possibilities in design. It creates multiple product lines, catering to the diverse wearing needs of individuals with different identities and personalities in various occasions while pursuing both wearability and fashion.

To address the common issue of size and style mismatches in online eyewear shopping, Zeelool.com has specifically developed and introduced 3D virtual try-on technology. It provides a comprehensive online try-on experience, enabling each customer to more intuitively assess the wearing effect, ensuring that they can confidently select eyewear that perfectly fits.

Due to a large volume of export orders, Zeelool.com offers discounted prices, allowing each customer to enjoy savings while ensuring quality assurance. Additionally, Zeelool.com's exclusive assembly line eliminates the fixed costs typically associated with part agencies, while bypassing intermediaries and retailers, thereby reducing the costs of online operations. This enables customers to obtain higher quality eyewear at competitive prices. The direct sales model ensures price rationality while providing a more flexible and efficient shopping experience.

With long-standing partnerships with global express delivery operators such as UPS, FedEx, and DHL, Zeelool.com provides each customer with world-class, reliable logistics services. Each order is meticulously packaged by professional personnel according to strict standards, and undergoes additional checks and packaging before shipping to ensure the safe arrival of the products.

The customer service contact for Zeelool is +1 (302) 990-0619. The service hours are from 7:00 AM - 1:00 AM the next day (PT) from Monday to Friday, and from 5:00 PM - 1:00 AM the next day (PT) on Saturday and Sunday. Additionally, customers can reach out to Zeelool via email at support@zeelool.com. For further assistance, customers can also use the live chat feature available on their website.

To return a product to Zeelool, follow these steps:

• Contact Zeelool Customer Service Team. If you want to modify or cancel your order, reach out to them before shipment.
• Unsatisfactory products can be exchanged, credited, or refunded within 30 days of being received.
• If Zeelool made a mistake when processing the order, they will provide a pre-paid Shipping Label for returning the products and will issue a replacement or a full credit to Zeelool Wallet or a full refund.
• If you made a mistake in your order accidentally, you should return the products yourself.
• If you want a credit or a refund, the original shipping fee on the order, if any, is non-refundable.
• The credit/refund (excluding the shipping fee, if there is any) will be processed within 7 days after Zeelool receives your returned package.
• If you want to exchange, Zeelool will send you the new item(s) after they receive your returned package.
• Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return.
• Make sure you do not include non-Zeelool items by accident in your returned package.

Please note that Zeelool offers a 365-day warranty (from the day of receiving the products), covering clear defects in material and workmanship. This warranty does not cover damage caused by accidents, negligence, or improper care.